Order Processing Time:

Please allow 1-3 business days for the processing and shipment
of all orders.  Custom orders typically take 3-10 days or sooner for
processing based on the request. 

At Chasing Butterfly Designs, we are honored that you chose us to provide that item for your special occasion and are committed to your overall shopping experience with us.  With such an honor, for all non-custom orders placed before 12pm EST on Monday-Friday, we strive for SAME OR NEXT DAY order fulfilment and delivery to the shipping carrier to ensure you receive your package as soon as possible.

Shipping Rates:

Shipping rates are automatically calculated at check out.  All orders over $100.00 ship for free in the US.

U.S. Shipping via USPS or UPS

Shipping timeframes and factors are beyond our control, after packages have been delivered to the respective carriers.  But typical timeframes we have experience in the past (outside of the respective holiday seasons) are as follows:

USPS: 3-8 business days or sooner

UPS:  2-5 business days or sooner.

We are not responsible for lost packages due to incorrect shipping addresses entered at checkout.  Please verify your shipping address on file before
submitting your order, to prevent any delays with receiving orders.

Returns:

For non-custom orders, we accept returns/exchanges within 14 business days of the purchase date.  The customer is responsible for the cost of the return shipping label.

If you have any questions regarding your shipment, please contact our customer service team via email at Chasingbutterflydesigns@gmail.com.